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Frequently asked questions

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Can I purchase a one-time plan for single use?

To maximize downloads and conversions, we recommend keeping your app store screenshots updated and running regular A/B tests.

If you only need the service for a single project, no problem! Simply sign up for the monthly plan and cancel the renewal immediately. You’ll have full access for the entire billing month.

Note: We send payment reminders 7 days before a renewal. You can cancel your renewal in your account under the Plan tab at any time.

Can I use AppScreens for free?

Yes! AppScreens is the most powerful free screenshot creator available. Nearly 50% of all screenshots generated on our platform have been created by free users. On a free plan, you have access to basic styles, layouts, and options - enough to prepare your app for release!

However, if you want to unlock the full power of AppScreens, our Pro plan offers advanced features, including unlimited projects, custom fonts, multi-layer editing, and automatic App Store uploads. With Pro, you can fully customize your screenshots and localize them in 80 languages to make an even greater impact on your app’s visibility and downloads.

Exploring free vs. Pro plans?

Our free plan includes essential features for app releases, but the Pro plan unlocks the full potential of AppScreens. With Pro, you can:

• Add more than 5 screenshots to a project
• Save multiple projects to your account
• Automatically upload your screenshots directly to the Apple App Store and Google Play store within AppScreens.
• Use panoramic or custom background images
• Create landscape screenshots and devices
• Translate projects or export localized screenshots into 80 languages
• Add multiple layers, devices, and titles per screenshot
• Upload custom images and custom fonts
• Apply backgrounds to your title & subtitle text.
• Use advanced professional device frames including our thin dynamic frames, clay and 3D.
• Rotate, style, and change device types for ultimate customization

How does AppScreens help increase my app’s downloads?

Screenshots are a major factor in App Store Optimization (ASO). Eye-catching screenshots are key to grabbing attention in the App Store and Google Play Store, in fact 60% of users decide to download based on the app’s visual presentation alone. Studies show that optimized screenshots can boost app conversions by up to 35%. By using high-quality, professionally crafted screenshots from AppScreens, ASO-optimized captions, and localizing your app, you'll make a great first impression and encouraging more downloads.

Why invest time into my screenshots?

First impressions are crucial. Nearly 60% of users decide to download based solely on your app’s name, rating, and initial screenshots. Optimizing your visuals can boost conversions by up to 35%! For insights on the impact of screenshots, check out the findings from Storemaven's analysis of over 500 million app store visitors: App Store Statistics Revealed.

Why use AppScreens over other app store screenshot creation approaches?

AppScreens is purpose-built to make app store screenshots easy, professional, and optimized for success - unlike other approaches that can be time-consuming, costly, or complex. Unlike basic device captures, AppScreens offers a full suite of customization options without requiring design skills. Unlike traditional design software, it’s updated to meet App Store and Google Play guidelines automatically, saving you time and avoiding manual resizing. And compared to expensive freelancers or complex automation setups, AppScreens provides a powerful, cost-effective solution for developers and teams of all sizes.

By choosing AppScreens, you get an efficient tool tailored to boost ASO, enhance user appeal, and streamline your app release process - trusted by thousands of developers to create high-converting screenshots. Read more here.

How often should I update my app store screenshots?

It’s a good idea to update your app store screenshots whenever you release a significant update or new feature. Refreshing screenshots can also improve your ASO by keeping your app listing current and engaging. With AppScreens, you can quickly create and update screenshots to reflect new features, UI changes, or seasonal themes.

How do I do A/B testing for my app store screenshots?

A/B testing your app store screenshots can help you discover what resonates best with your audience and boost conversions. With AppScreens, you can easily create multiple variations of your screenshots, testing different visuals, messaging, or layouts. While AppScreens doesn’t track A/B testing results directly, you can use A/B testing platforms like Google Play Experiments or third-party ASO tools to analyse the performance of each variation. By upgrading to a pro plan, you’ll unlock unlimited design options, making it easy to test and refine your screenshots until you find the winning combination.

Are you working on an API?

Keen on integrating? Drop us a message detailing your use-case. We'd love to discuss how we can work together to use our technologies through automation or our APIs.

How do I upgrade or downgrade between Pro and Scale?

To switch plans, click Upgrade or Manage in your account. This opens Stripe, where you can choose Update Subscription and select your new plan.

If you run into any issues, or need to move between monthly and yearly, reach out in chat or email team@appscreens.com and our team will help.

Need assistance?

We’re here for you. Ping us in the chat or shoot an email to team@appscreens.com. Our dedicated team is always eager to assist.